Other Management Systems Courses

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Introduction This integrated management systems internal auditor programme combines the disciplines of quality, environmental and health & safety management auditing based on the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards. This three day interactive training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing to quality, environmental and health & safety management systems. The modern management systems auditor cannot rely on procedural auditing, but also needs to be able to audit processes with an emphasis on risk-based thinking. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement. Duration 3 days, 9.00 – 17.30 Who should attend? This course is essential for those who will undertake internal integrated management system audits based on the ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 standards, or for those who will be required to plan, manage and implement internal audit programmes. Other people who will find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality, environmental and occupational health & safety issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or quality, environmental and health & safety management system experience. Course objectives Upon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 9001 and ISO 14001:2015 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 9001:2015 quality, ISO 14001:2015 environmental and ISO 45001:2018 occupational health& safety management system requirements Plan-Do-Check-Act methodology Quality and environmental management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefits Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders are management systems professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements. Certification Delegates successfully completing the course will be awarded an iqms Learning certificate.

Introduction This classroom based course has been completely revised to meet the requirements of both ISO 9001:2015 and IATF 16949:2016. These two standards contain significantly enhanced requirements from the earlier version of automotive quality standard ISO/TS 16949:2009. This new revision has expanded the requirement for suppliers to automotive industry to become registered to IATF 16949:2016. These requirements pertain to design and development, production and when relevant, installation and service of automotive-related products throughout the automotive supply chain. Duration 5 Days, 08.30 – 18.00 (Days 1 to 4) 08.30 – 16:00 (Day 5) Who should attend? This five day course immerses the participant in all aspects of conducting first, second and third party assessments of automotive quality management systems and will benefit those individuals who Want to become Certified Lead Auditors Wish to improve their auditing skills Want to become more familiar with ISO 9001:2015 and IATF 16949:2016 in order to perform evaluations of their processes Are responsible to perform assessments of their suppliers Manage the internal audit process for their organisations Are current internal auditors who wish to upgrade their skills Prior knowledge It is strongly suggested for delegates to gain the most from this course, a working knowledge of ISO/TS 16949:2009 and /or delegates a familiarity with the newly issued standards, IATF 16949:2016 and ISO 9001:2015. Additionally, exposure to auditing prior to attending this course and knowledge of the automotive core tools is recommended. Undertaking an ISO 9001:2015 Foundation course is highly recommended. Please contact enquiries@iqmslearning.co.uk for details. Course content Attendees of this course will learn to audit to the requirements of the standards using the automotive process approach. The course includes methods for auditing the automotive core tools; FMEA, SPC, MSA, PPAP and APQP. Utilising the principles defined in ISO 19011, the international standard which defines the guidelines for conducting audits of management systems, participants will learn to audit to the requirements of IATF 16949:2016 and ISO 9001:2015 using fundamental process-based auditing techniques. The course leads the participants through the entire audit cycle: Initiation, Planning, Conducting, Evaluation, Reporting and Follow up. The course employs a variety of techniques including interactive workshops, simulated audits situations, tutorials and case studies. These methods facilitate the development of the necessary skills to plan, lead and conduct a third party audit including: Develop practical audit skills to facilitate value-added audits Enhance evaluation and communication skills necessary to conduct effective audits Refine reporting skills to document value-added audit findings Validate corrective actions for effectiveness This training concentrates primarily on external second and third party audits and includes continuous assessment of attendee understanding and an exam on the final day. Discussion of how to manage and conduct supplier assessments is also a component of this training. This course utilises the newly revised IATF16949:2016 as the reference standard for Automotive Quality Management Systems. By attending this course, delegates will gain an understanding how to audit using the automotive process approach, as well as the ability to audit the customer-specific requirements defined by the OEM’s. What are the benefits Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with CQI and IRCA Certified Training under the QMS 2015 scheme. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2334)

Introduction Learn how to perform effective Internal and Supply Chain Audits of your organisation’s Quality Management System against the enhanced requirements of the Automotive Industry Quality Standard IATF 16949:2016. This specially extended 3 day course, based on ISO 9001:2015 and IATF 16949:2016 requirements: Explores both standards Examines the ability to audit customer-specific requirements by the OEM’s Examines how the performance of Core Analytical Tools are evaluated Develops in the Learner a comprehensive working knowledge of the enhanced Auditing Skills required to facilitate Value Added Audits in the Automotive Sector and its Supply Chain Duration 3 Days, 09.00 – 17.00 Who should attend? This course will benefit experienced auditors looking to upgrade their audit skills and become familiar with the requirements of both ISO 9001:2015 and IATF 16949:2016. Those new to auditing will also gain the knowledge to conduct audits to the Automotive Industry requirements. Delegates will learn to audit to the requirements of the standards using the automotive process approach. Prior knowledge While there are no formal pre-requisites, it is strongly suggested for delegates to gain the most from this course, a knowledge of ISO 9001:2015. We recommend our ISO 9001:2015 Foundation course as a minimum level of awareness of the current quality standard associated with this course. Course objectives The course utilises a variety of teaching methods including interactive workshops, simulated audits, tutorials and case studies. These methods facilitate the development of the necessary skills to conduct an effective internal audit including: Develop practical audit skills to facilitate value-added audits Enhance evaluation and communication skills necessary to conduct effective audits Refine reporting skills to document value-added audit findings, and validate corrective actions for effectiveness This course utilises the newly revised IATF16949:2016 as the reference standard for Automotive Quality Management Systems. By attending this course, delegates will gain an understanding how to audit using the automotive process approach, as well as the ability to audit the customer-specific requirements defined by the OEM’s. Course content Review of IATF 16949:2016 Quality Management System criteria Discussion of the automotive process approach and it relevance to customer satisfaction and business performance Relationship of the core quality tools (FMEA, PPAP, MSA, APQP, SPC) to IATF 16949:2016 and how the core quality tools are evaluated as part of Internal Audits Co-ordinating an effective process-based audit program Prioritising audit frequency based on risk Developing effective process-based auditing techniques Development of process-based auditor working documents (i.e. checklists) Practicing process-based auditing skills using interactive workshops Evaluating the significance of audit findings and their impact on business performance and customer satisfaction Development of communication skills and techniques necessary for the presentation of audit findings Writing value-added non-conformity statements Developing, implementing and verifying of corrective actions Auditing continual improvement programs and business objectives What are the benefits Organisations that are currently registered to ISO/TS 16949:2009 must complete their transition to IATF 16949:2016 by September 2018 or they run the risk of having their registration lapse which could have implications on their ability to continue as an approved supplier to the OEM’s. This new revision has expanded the requirement for suppliers to automotive industry to become registered to IATF 16949:2016 rather than simply demonstrate conformance. These requirements pertain to any organisation that performs design and development, production and when relevant, installation and service of automotive-related products. Audit of suppliers is a new requirement of IATF 16949:2016. The audit methods and principles learned in this course are directly applicable to supplier auditing. Specific situations where supplier auditing may differ from internal audits will also be discussed during the course. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have unrivalled quality management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas Certification Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2351)

Introduction This integrated management systems internal auditor programme combines the disciplines of quality and environmental management systems. The course is based on auditing to the ISO 9001:2015 and ISO 14001:2015 standards. This interactive three-day training programme is designed for those who need to be able to understand and apply recognised principles and techniques of effective management system auditing for quality and environmental management systems. The modern management systems’ auditor needs to be trained not only on procedural auditing, but also be able to audit processes with an emphasis on a risk-based approach. An effective audit will bring benefits to your organisation and ensure the integrated management system (IMS) continues to meet its objectives. Internal auditors need to understand their role and responsibilities and be sufficiently competent in evaluating the IMS effectively. This course focuses delegates on the most important attributes of an IMS and helps them to understand the role of the auditor in its development and continual improvement. Duration 3 days, 9.00 – 17.30 Prior knowledge The course does not require any past auditing or quality/environmental management system experience. Who should attend? This course is an essential for those who will undertake internal integrated management system audits based on the ISO 9001:2015 and ISO 14001:2015 standards, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors within the IMS, who are looking to broaden their awareness of quality and environmental issues in order to understand how they can improve their overall contribution to the success of the business. Course objectives Upon successful completion of this course, students will: Understand the purpose and benefits of management systems Have a greater understanding of the structure, content and the intent of ISO 9001 and ISO 14001:2015 Be familiar with the terms and definitions used Have a greater understanding of the concept of the process model and apply the process approach Be aware of all stages of the audit cycle Gain the knowledge and skills necessary to plan, conduct, report internal audits of management systems Course content Overview of ISO 9001:2015 quality and ISO 14001:2015 environmental Management System requirements Plan-Do-Check-Act methodology Quality and environmental management principles Risk-based thinking Auditors roles and responsibilities Types of audits Effective auditing tools and techniques and good audit practices Reporting valid findings and managing corrective actions What are the benefits Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal integrated management systems audits, saving both time spent on auditing and cost to your organisation. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn. In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders are quality management professionals, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all cut their teeth as successful change agents within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering real quality improvements. Certification

Introduction This course is appropriate for any organisation regardless of its size, activity or sector and is ideal for those with little or no understanding of risk management wanting to understand what risk management is and how to begin the process using ISO 31000:2018 as a tool for managing risk. Managers who are required to train others to assist with the risk system and Operational personnel who are required to implement risk management for their area of responsibility. Duration 1 Day, 09.00 – 17.00 Who should attend? This course aims to provide delegates with the skills and knowledge to: Understand the intent and benefits of applying a structured approach to managing Risk within their organisation Understand the terms, definitions and principles used in risk management Apply the risk management methodology outlined in ISO 31000, to identify, assess, treat and monitor risks within their area of responsibility and accountability Understand emerging business trends that will influence the value and importance of managing risks proactively in the future Course content Risk Management fundamentals Risk based thinking, structure of ISO 31000 standard, terminology and principles Risk Management framework Risk Management process Communication and consultation, identification, analysis and evaluate of risks Mitigation and monitoring of risks Risk Management and future trends Business and risk management trends What are the benefits On successful completion of this course, participants should be able to: Describe the purpose and structure of the Risk Management Standard ISO 31000 Define the terms, definitions and principles of effective risk management Apply a risk management process to identify, analyse, evaluate, treat and monitor risks Recognise emerging business trends that will influence the value and importance of managing risks proactively in the future In-House Courses Offering better value for money, they can be designed to closely match your specific requirements. Style of Delivery and Course Leaders Our course leaders have extensive experience in the environmental management systems across a wide range of sectors including manufacturing, service and professional organisations including Local and National government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas. Certification All delegates will be awarded a certificate verifying attendance and completion of the course.

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